Driftinformation

På den här sidan finner du planerade driftarbeten samt driftnotiser. Vi arbetar kontinuerligt med att hålla denna sida uppdaterad. För driftinformation av våra mobila tjänster hänvisar vi också till vår sida med geografisk driftinformation för mobila tjänster.

Aktuella driftstörningar
Det finns för tillfället inga aktuella driftstörningar.
Planerade driftarbeten
Det finns för tillfället inga planerade driftarbeten.
Avslutade driftnotiser
Ref.nr. Beskrivning
5d847039
Ärende senast uppdaterat:
fre, 20 Sep 2019, 08:41
Berör regioner:
Denmark, Finland, Norway, Sweden, United Kingdom
Problems with terminals
Timezone: CEST
Incident start date/time: 2019-09-20 08:27
Current ETR: Not yet estimated
The issue is now resolved. All affected temrinals needs to be restarted.


Timezone: CEST
Incident start date/time: 2019-09-20 08:10
Current ETR: Not yet estimated
There is an issue with registrations on terminals. This affects in- and outgoing calls.
Investigation is ongoing.
5d82ac7a
Ärende senast uppdaterat:
tors, 19 Sep 2019, 09:52
Berör region:
Finland
Disturbance mobile services Finland
Timezone: CEST
Incident start date/time: 2019-09-19 00:07
Current ETR:

Current progress report:
2019-09-19 00:07
Problem with mobile services Finland. Calls/sms/mobile data. Our subcontractor are working on solving the issue. ETA 2019-09-19 01:30

2019-09-19 02:44
Our subcontractor is still working on solving the issue. They currently have no ETA.

2019-09-19 03:50
Our subcontractor informs that the cause of the fault is located and they are working on restoring the service

2019-09-19 08:38
There is no problem with calls and sms since 06:15. Currently some users experience problems with connecting to 4G

2019-09-19 09:49
The problem is solved. If you are still experiencing issue with 4G try restarting your phone or contact support
5d7a2ba8
Ärende senast uppdaterat:
tors, 12 Sep 2019, 13:47
Berör regioner:
Denmark, Finland, Norway, Sweden, United Kingdom
FlowApp - Intermittent problem incoming and outgoing calls
Timezone: CEST
Incident start date/time: 2019-09-12 13:25
Current ETR: Not yet estimated

Current progress report:
2019-09-12 13:25
Alarms raised investigation ongoing

There is currently an intermittent problem using our Webapp softphone, Users may experience problems making and recieving calls via the application.

Troubleshooting is in progress.

2019-09-12 13:45
The issue is now resolved.
We will continue monitoring.



5d7a1d4d
Ärende senast uppdaterat:
tors, 12 Sep 2019, 13:32
Berör region:
Sweden
Mobile data disturbance in Sweden on 2G/3G/4G
Timezone: CEST
Incident start date/time: 2019-09-12 12:15


Current progress report:
2019-09-12 12:20
Telavox is getting reports of mobile data not working from customers across Sweden. The problem seem to be on all mobile networks 2G/3G/4G.


We are awaiting status from our mobile subcontractor and will update the disturbance information as soon as we get a report back.


2019-09-12 12:40
We got a confirmation back from our mobile subcontractor. They inform that a core router is down at their end. They inform that a task force is established and they are currently working on getting it back up as soon as possible. We will update with more information as this is provided from our subcontractor.

2019-09-12 13:05
Mobile data for Swedish users are starting to work again, we are awaiting confirmation from
mobile subcontractor. We will update with more information as this is provided from our subcontractor.

2019-09-12 13:30
Our subcontractor has now confirmed that the problem is resolved.

* Gamla driftnotiser som inte är i grått har uppdaterats det senaste dygnet.