Driftsinformation

På denne her side finder du planlagt driftsarbejde samt driftsmeddelelser. Vi arbejder løbende på at holde denne side opdateret. For driftsinformationer om vores mobiltjenester henviser vi også til vores side med geografisk driftinformation for mobiltjenester.

AKTUELLE DRIFTSFORSTYRRELSER
Der findes i øjeblikket ingen aktuelle driftsforstyrrelser.
PLANLAGT DRIFTSARBEJDE
Der findes i øjeblikket intet planlagt driftsarbejde.
AFSLUTTEDE DRIFTSMEDDELELSER
Ref.nr. Beskrivelse
5d09db1b
Sag senest opdateret:
ons, 19 Jun 2019, 13:41
Påvirker region:
Sweden
Disturbance connecting calls to Telia mobiles
Timezone: CEST
Incident start date/time: 2019-06-19 08:45
Current ETR: Not yet estimated

Current progress report:
2019-06-19 08:45
Alarms raised Investigation ongoing

Intermittent problem connecting calls to Telia mobile subscribers.
Alarms raised Investigation ongoing with subcontractor.

2019-06-19 09:24
Our subcontractor informs us that they have a problem and are working on a solution.

2019-06-19 10:05
There are still intermittent problems with calls to Telia but the fail rate has decreased significantly. Our subcontractor are still working on a solution, and have currently no update regarding an ETR.

2019-06-19 10:50
We can no longer see any faults from the subcontractor but are waiting on a confirmation.
We will continue extended monitoring.

2019-06-19 13:30
Our subcontractor has now confirmed that the problem is resolved.
5d088eb5
Sag senest opdateret:
tir, 18 Jun 2019, 15:48
Påvirker region:
Sweden
Disturbance connecting calls to Tele2
Timezone: CEST
Incident start date/time: 2019-06-18 09:00
Current ETR: Not yet estimated

Current progress report:
2019-06-18 09:00
Alarms raised Investigation ongoing with subcontractor.

Our alarms indicate problems at our subcontractor and we are in contact with them to find a solution.

2019-06-18 09:30
Our subcontractor informs us that they have a problem and are working on a solution.

2019-06-18 10:00
Our subcontractor are still working on a solution, The ETR is unknown.

2019-06-18 11:00
Our subcontractor are still working on a solution, The ETR is still unknown.

2019-06-18 12:00
Our subcontractor are still working on a solution, The ETR is still unknown.

2019-06-18 13:00
Our subcontractor are still working on a solution, The ETR is still unknown.

2019-06-18 14:00
Our subconctractor informs us that the problem is now resolved.
We will continue extended monitoring.
5d0794f8
Sag senest opdateret:
man, 17 Jun 2019, 20:25
Påvirker region:
Sweden
Disturbance connecting calls to Tele2
Timezone: CEST
Incident start date/time: 2019-06-17 15:15
Current ETR: Not yet estimated

Current progress report:
2019-06-17 15:15
Alarms raised investigation ongoing

Intermittent problem connecting calls to Tele2 users.
Alarms raised Investigation ongoing with subcontractor.

2019-06-17 15:25
The problem is resolved.
We will continue extended monitoring.

2019-06-17 15:45
Our alarms indicate a problem at the subcontractor and we are in contact with them to find a solution.

2019-06-17 15:50
Our subcontractor informs us that they have a problem and are working on a solution.

2019-06-17 16:15
Our subcontractor is still working on a solution.

2019-06-17 17:00
Our subcontractor is still working on a solution.

2019-06-17 17:25
There are still intermittent problems with calls to Tele2 but the fail rate has decreased. Our subcontractor are still working on a solution, and have currently no update regarding an ETR.

2019-06-17 20:25
Our subcontractor informs that the problem now is resolved.

If you are still experiencing problems, please contact us via email or phone:
support@telavox.se
020 100000
5d07931c
Sag senest opdateret:
man, 17 Jun 2019, 15:23
Påvirker region:
Sweden
Disturbance connecting calls to TDC/Tele2
Timezone: CEST
Incident start date/time: 2019-06-17 15:15
Current ETR: Not yet estimated

Current progress report:
2019-06-17 15:15
Alarms raised investigation ongoing

Intermittent problem connecting calls to TDC/Tele2 users.
Alarms raised Investigation ongoing with subcontractor.

2019-06-17 15:25
The problem is resolved.
We will continue extended monitoring.
5d00b90d
Sag senest opdateret:
ons, 12 Jun 2019, 11:29
Påvirker region:
Denmark
Disturbance in fixed/mobile calls - Denmark
Timezone: CEST
Incident start date/time: 2019-06-12 10:28
Current ETR: Not yet estimated

Current progress report:
2019-06-12 10:28

There is currently a disturbance affecting the sound quality in fixed and mobile calls in Denmark.

Alarms raised Investigation ongoing by our subcontractor.


2019-06-12 10:48
Update: Our subcontractor have identified the cause and are working on a solution

2019-06-12 11:10
Update: Our subcontractor informs that the problem is solved. We will continue extended monitoring

2019-06-12 11:27
We can confirm that the problem is solved

If you are still experiencing problems, please contact us via email or phone:

support@telavox.dk
33 60 00 00
5cff90c6
Sag senest opdateret:
tir, 11 Jun 2019, 13:55
Påvirker region:
Sweden
Disturbance in mobile network - Sweden
Timezone: CET
Incident start date/time: 2019-06-11 13:26
Current ETR: Not yet estimated

Current progress report:
2019-06-11 13:26

There is currently a disturbance affecting incoming calls to Swedish Telavox mobile subscribers.

Investigation ongoing.

2019-06-11 13:48
The problem is resolved. We will continue extended monitoring on our core systems.

* Gamle driftsmeddelelser, som ikke er markeret med gråt, er blevet opdateret inden for det seneste døgn.